Automation has been a contributing factor in the substantial growth of traffic for the International Travel Industry. The ease, flexibility and efficiency with which the travel arrangements of a customer are handled today are definitely a matter of pride for all.

Time and again, however, Airlines and CRS systems have to deal with dissatisfied customer complaining of inconvenience caused to him due to erroneous information about his travel arrangements.

Airlines/CRS system developers and Customer Marketing/Service Managers alike are haunted by one disturbing question.

How Reliable & Productive is my Reservation System ?

• Does it assist in realizing the full potential of incoming INTERLINE BUSINESS.
• Can our END-USERS (Reservation Offices and Travel Agents ) completely depend and rely upon the information on their screens.
• Is the correct Reservation Status of our customer's bookings on other providers (Airlines, Hotels, Car Rental firms etc.) safely quotable to him from our CRT's.

Many a senior planners and managers have come to realize today the State of Art Travel Automation of today is not without it's share of defects. Different software implementations, incorrect usage of the system by the end users and cross communication cause a sizeable amount of REJECTED MESSAGES between two hosts.

Neglected so far, those rejected messages have become a cause for concern for leading international Airlines and CRS systems who agree that manual intervention and repair of these messages will inculcate in the customer and END-User a sense of security whereby enhancing their Business potential and goodwill.

Reservation Data Maintenance (India) Pvt. Ltd. established itself on International travel scenario by proving its competence in qualitative and efficient reject Processing through manning of the REJECT PROCESSING CENTRE for a leading European CRS.

Our extremely motivated and highly diligent young team believes that targets are just not to be achieved but surpassed. This motto has been a cause of able support for the success of our principle.